Privacy Policy

Privacy Policy

Introduction

Welcome to https://boat-hire-dubai-marina.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external third-party platforms, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites associated with this Privacy Statement.
  3. Subscribing to receive newsletters, promotional emails, or other communications from us via call, text (SMS), or email.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Transaction details required for processing payments, such as credit/debit card numbers, billing addresses, and payment history.
  • Financial Information: Financial records, banking information, or other financial data relevant to our business operations.
  • Purchase Information: Data related to your purchases, including order history, product preferences, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices when you use our applications.
  • Location Data: Your geographical location when using our services or accessing location-based features.
  • Feedback: Comments, reviews, and responses provided by users regarding our products and services.
  • Social Media Information: Publicly available data from social media platforms when users choose to connect their accounts with us.
  • Product Information: Details about products you browse, view, or purchase on our site.

We gather this information through various means: user input forms, account settings, browsing behavior, device sensors, and third-party data providers.

Cookies Policy

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that enable us to recognize your preferences, improve navigation, and track aggregated user data. They are categorized as:

  1. Strictly Necessary: Essential for browsing our site and using its core features.
  2. Preference Cookies: Remember your settings and preferences to personalize your experience.
  3. Analytics Cookies: Collect anonymized data to understand how users interact with our site, which helps us improve its performance.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against potential vulnerabilities.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take appropriate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its processing details.
  • Correction or rectification of inaccurate data.
  • Erasure or deletion of your data.
  • Restriction on the processing of your data under certain circumstances.
  • Portability of your data, allowing you to transfer it to another controller.
  • Objection to the processing of your data for specific purposes.
  • Right not to be subject to automated decision-making processes.

To exercise any of these rights or have questions regarding data privacy, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Email: [email protected]
  • Mailing Address: Boat Hire Dubai Marina, Privacy Team, [Your Address], [City, Country]